Question 1

How long do I have to make a supermarket accident claim?

Accepted Answer

In the UK, you have 3 years from the date of your supermarket accident to make a compensation claim. For children, the 3-year period starts from their 18th birthday. We recommend starting your claim as soon as possible while evidence is fresh.

Question 2

What evidence do I need for a supermarket accident claim?

Accepted Answer

Key evidence includes: photographs of the accident scene and hazard, witness contact details and statements, CCTV footage request to the supermarket, accident book entry, medical records and GP notes, receipts proving you were in the store.

Question 3

What does no win no fee mean for supermarket accident claims?

Accepted Answer

No win no fee (Conditional Fee Agreement) means you pay nothing if your supermarket accident claim is unsuccessful. If you win, our fees are typically recovered from the defendant's insurers, meaning you keep the majority of your compensation.

Question 4

How long does a supermarket accident claim take?

Accepted Answer

Simple supermarket accident claims can settle within 6-9 months. More complex cases involving serious injuries may take 12-18 months or longer if court proceedings are required.

Question 5

Can I claim if I was partly at fault for my supermarket accident?

Accepted Answer

Yes, you may still make a claim even if partially at fault. This is called contributory negligence and your compensation may be reduced proportionally, but you can still receive a payout.